Public Sector
Technical Support

Contract IT Assistant (B1) (51353)

Full Time
Sha Tin
,
,
govt09126
Posted on:
2024-09-27

Duties

  • To operate computer and associated equipment/facilities according to prescribed standards and procedures; monitor their performance; and perform routine maintenance
  • To prepare jobs according to prescribed procedures and ensure their successful completion; check completeness and ensure high qualities of computer output
  • To fulfil logging and administrative reporting requirements; assist in preparing statistics and reports
  • To keep stock and monitor stock level of computer supplies
  • To update and maintain inventory records of computer hardware; perform inventory checking on equipment; and maintain procedure manuals and documentation
  • To perform on-the-spot trouble shooting works
  • To check result of processing, identify system malfunctions and initiate corrective actions
  • To monitor progress of jobs running in machines and maintain proper logs and records
  • To record and report machine utilization and failure incidents
  • To monitor and advise on environmental matters of computer room and related area
  • To monitor the installation and operation of environmental facilities in computer room
  • To work in shift duty including weekends / public holidays on roster, and on-call duty basis
  • To perform any other duties as assigned by senior officers

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 2 years of working experience as an IT Assistant
  • Have at least 1 year of working experience in network operation
  • Have at least 1 year of experience in operating Windows 8/Windows Server 2012 or above
  • Have at least 1 year of working experience in Customer Relations
  • Experience in basic UNIX will be an advantage
  • Good command of written and spoken English and Chinese
  • Good communication skill is required
  • The job requires the following mandatory skills:
    • 1 year x  Internet/ Intranet, Windows 7/8/10, Windows Server 2008/2012 and Experience  in Customer Relations

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

[email protected]

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Interested in this position? Submit your application online.
Application Deadline:
2024-10-10
Apply Now

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Contract IT Assistant (B1) (51353)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to [email protected].

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