Public Sector
Deskside Support

Contract IT Assistant (B2) (50262)

Full Time
Kowloon Bay
,
,
govt08783
Posted on:
2024-07-12

Duties

  • To answer queries raised by users on general PC problems
  • To install hardware and software of PC and Mobile devices
  • To troubleshoot end user PC and Mobile devices
  • To provide technical support and advice to users in using PC
  • To provide OS migration of user PC
  • To provide on-site support to remote office
  • To participate in testing of PC hardware and software
  • To assist in procurement processes of IT products and services
  • To install MDM agents on notebooks and Mobile devices
  • To provide IT support in various departmental events
  • To provide IT support for Video Conferencing software (e.g. Zoom, Webex, VooV, Microsoft Teams)
  • To arrange the redeployment and loan of PC and equipment
  • To undertake any other duties as required by supervisors

Requirements

  • Higher Diploma in Computer Science, Computing, Information Technology, or related IT disciplines, or equivalent
  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the Hong Kong Diploma of Secondary Education Examination (HKDSE), or equivalent
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent
  • At least 2 years of working experience as an IT Assistant
  • At least 2 years hand-on working experience in the operational support of PC / LAN
  • Solid experience in email support (e.g. Lotus Notes, CMS) and Government Departmental Portal
  • Mobile Device Management (MDM) experience is preferred
  • Good organization, communication and interpersonal skills
  • The job requires the following mandatory skills:
    • 2 years x PC LAN Support, Windows 7/8/10 and Client Service
    • 1 year x Endpoint Security Solutions, Lotus Notes Administration & Technical Support, Networking, TCP/IP and Helpdesk Call Handling Technique

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Interested in this position? Submit your application online.
Application Deadline:
2024-07-25
Apply Now

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Contract IT Assistant (B2) (50262)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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