Public Sector
Helpdesk

Contract Junior Programmer (48132)

Full Time
Tamar
,
,
govt08429
Posted on:
2024-02-21

Duties

  • To provide first line helpdesk service to computer users and perform associated helpdesk activities using tools provided, if any, and carry out on-site inspection, in more than one office, and take recovery action according to prescribed procedures
  • To operate computer and associated equipment/facilities according to prescribed standards and procedures, monitor their performance and perform routine system maintenance
  • To provide system administration to Active Directory, Windows File Server, Backup System and Email systems in Government, including Centrally Managed Messaging Platform (CMMP) and CMMP Mobile Email
  • To assist in maintenance and diagnosis of network equipment, including internal Wi-Fi network facilities, mobile devices and backend infrastructure
  • To set up and maintain workstation, mobile devices, printer equipment, network and data communication environments; scheduling and monitoring computer equipment installation/relocation and perform site preparation work
  • To fulfil logging and administrative reporting requirements and assist in preparing statistics and reports
  • To keep stock and monitor stock level of computer supplies and assist in procurement
  • To update and maintain inventory records of computer hardware and software assets; perform physical checks and maintain documentations
  • To conduct system testing and provide assistance to user acceptance of IT projects
  • To work with internal staff, project teams or contractors in carrying out software installation, upgrade and configuration to computer system
  • To provide emergency telephone support during non-prime hour as and when required

Requirements

  • Higher Diploma/Degree holder in Computer Science or equivalent
  • Have Level 3 or equivalent or above in five subjects, including English Language, in the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or overseas equivalent;
  • At least two years' experience in the control and operation of Windows or helpdesk/computer network operation, or LAN administration, or PC/LAN support services;
  • Strong analytical and problem solving skills;
  • Strong communication and interpersonal skills; and
  • Good oral and written communication skills in both Chinese (essentially Cantonese) and English.
  • The job requires the following mandatory skills:
    • 2 Years x Microsoft Active Directory Administration, Confidential Mail System, Ethernet, Internet/ Intranet, Windows 7/8/10 and Work experience with/in the Government
    • 1 Year x Helpdesk Call Handling Technique

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address apply@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

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Interested in this position? Submit your application online.
Application Deadline:
2024-03-01
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Contract Junior Programmer (48132)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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