Contract IT Assistant (45135)

Full Time

Kowloon Tong

govt07216

Posted on:

2023-05-23

Duties

The objectives of providing the Technical Support Services (TSS) are:-
- Resolve all problems and support issues arising from the usage of the computer facilities of the English team
- Provide day-to-day administration, operation and management of the computer facilities
- To take video for a series of the Professional Development Activities (PDA)
- To assist in preparing teaching materials such as power point presentation, video clipping, production of audio-visual teaching resources, etc.
- Provide support in problem solving, setting up and configuring the hardware and software (inside and outside office) for specific purposes (e.g. PDA, special functions or events)
- Manage IT office equipment, i.e. the loan services, stocktaking, etc.
Scope of the Services:
- Under this Agreement, the Contractor is required to assign ONE full-time TSS Staff to provide the required services to keep the computer network(s) and equipment(s) in a good working order and help users to overcome difficulties such as daily network maintenance, software/hardware preparation, malfunctioning, accidental system failure and assist the PDA arrangement
Type of Services:
- The Technical Support Service will cover following types of services:
  - To provide IT and technical support for the production of audio-visual learning teaching resources and in the running of team-level and section level PDAs
  - To assist in management and utilization of IT and office equipment including providing loan services of notebooks computers and AV equipment
  - To assist in developing and maintaining the Section's website
  - To assist in stocking of IT, AV and office equipment
  - To deal with maintenance matters, upkeep and maintain the maintenance records of all IT and office equipment
  - To provide IT training courses and materials to users in the office
  - To assist in revamping the internal e-resources bank and the e-management platform, as well as building up and analyzing database for the Section
  - To undertake any other duties as assigned

Requirements

A higher diploma in computer subjects from a Hong Kong polytechnic/polytechnic university, or equivalent; or
Holder of a degree awarded by a university in Hong Kong, or a degree awarded by an overseas education institution to a Hong Kong resident, or equivalent
Five subjects, including English Language (Syllabus B before 2007) AND Chinese Language, at Level 2 (or Grade E before 2007) or above in the Hong Kong Certificate of Education Examination, or equivalent
Fluency in spoken English, Cantonese and Putonghua and in written English and Chinese
At least 2 years of working experience as an IT Assistant
At least two years' experience in the control and operation of computer systems such as LINUX, Windows, Netware or helpdesk/computer network operation, or writing MS Windows application system. or LAN administration, or PC/LAN support services
At least one year's relevant experience in a government department
The job requires the following mandatory skills:
- 6 Months x HTML5, PC LAN Support and TCP/IP

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address apply@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

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Application Deadline:

2023-06-06

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Contract IT Assistant (45135)

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