Public Sector
Deskside Support

Contract Senior IT Assistant (43500)

Full Time
Chai Wan
,
Others (Hong Kong)
,
govt07174
Posted on:
2023-05-16

Duties

  • Update hardware and software information of FEHD PCs and their peripherals promptly into the SAM system
  • Follow up hardware maintenance activities and issues with contractors and user coordinators under the guidance of more senior IT officers
  • Update equipment and owner records in the Inventory System accurately according to IT inventory change notifications
  • Apply software and security patches to the SAM system
  • Assign unique identification codes to FEHD PCs and peripherals (if applicable) and keep the information up-to-date
  • Extract required information from the SAM system to IT technical support staff to facilitate their support activities
  • Maintain PC remote access capability through the SAM system to facilitate provision of remote support to users by IT technical support staff
  • Handle user enquiries on PC procurement and maintenance matters, SAM software agent abnormalities, and their inventory records

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 5 years of working experience as a Senior IT Assistant
  • The job requires the following mandatory skills:
    • 4 Years x Data Administration, Windows 7/8/10, Windows Server 2008/2012 and Helpdesk Call Handling Technique
    • 2 Years x Microsoft Internet Information Services, Microsoft SQL Server, Structured Query Language and Management and Support of Gov't Systems & Services

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address apply@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

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Application Deadline:
2023-05-29
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Contract Senior IT Assistant (43500)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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