Commercial
Technical Writing

System Systems Engineer (O365, MS products, Vendor management)

Full Time
Kowloon Tong
,
,
clts02388
Posted on:
2023-09-18

Duties

  • Serve as a technical team member of the Digital Workplace Team, providing support for collaboration management
  • Maintain and support Microsoft 365 services, including managing Collaboration Services (such as MS Teams), Meeting Room Solutions, and Infrastructure Management
  • Successfully manage and deliver projects, ensuring they meet user requirements with high quality and adherence to schedules
  • Provide 2nd line technical support and troubleshooting, resolving incident tickets and handling service requests
  • Lead root cause analysis and problem investigation, collaborating with technical partners or vendors to address critical issues and monitor progress towards resolution
  • Develop change plans, conduct impact analysis and testing, execute change requests, and closely collaborate with other technical teams until completion
  • Deliver ongoing training and knowledge transfer to IT Helpdesk and related support teams to effectively resolve 1st line issues
  • Collaborate closely with external service providers and internal teams, such as the Application team, Infrastructure team, and Network team, to support the services

Requirements

  • Degree or diploma in Computer Science/Information Systems/Information Technology or equivalent
  • Minimum 8 years of experience in IT or system support, with at least 2 years of experience in the following areas:
    • Maintenance and administration of Microsoft 365, Microsoft Teams, and SharePoint Online
    • Maintenance and administration of meeting solutions like Cisco Webex, BlueJeans, Zoom, and Teams
    • Scripting and automation using tools such as PowerShell, PowerAutomate, etc.
    • M365 usage reports and PowerBI development
    • Integrating Microsoft 365 with third-party applications using Visual Studio.Net, JavaScript, Microsoft Graph API, Teams Apps Template, etc.
  • Self-motivated, capable of working independently, with excellent problem-solving skills and an enthusiastic personality
  • Strong interpersonal and communication skills in both written and spoken English and Chinese

 

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address applyjob@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

Apply Online

Interested in this position? Submit your application online.
Application Deadline:
2023-10-16
Apply Now

Application period expired.
Your application may not be considered.

Share
Application for
System Systems Engineer (O365, MS products, Vendor management)

Please complete the form with your CV attached.

Upload your CV
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Upload additional files?
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

Thank you for your submission!
We will be in touch shortly.
Sorry! Something went wrong while submitting.
Please try again.