Public Sector
Technical Support

Contract Senior IT Assistant

Full Time
Admiralty
,
Wan Chai
,
GOVT251288
Posted on:
2025-12-03

Duties

  • Provide technical advice and departmental IT support to users
  • Support, troubleshoot and assist in the maintenance of IT infrastructure including workstation, notebook, etc.
  • Assist in performing system tests and user acceptance tests
  • Assist in the planning of system upgrade
  • Assist in the website administration, maintenance and support
  • Assist in monitoring the project progress and performance of contractors
  • Any other duties which may be assigned for the provision of IT services

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 5 years of working experience as a Senior IT Assistant
  • Following requirements are essential:
    • Solid experience in Lotus Domino/Notes mail solution (LNM), Microsoft Outlook mail administration and technical support and good knowledge of Microsoft Outlook operation
    • Solid experience in website administration (WEA) and maintenance and good knowledge of HTML (HTM)
    • Solid experience PC/LAN Support (PLS) and Windows operating systems (W10)
    • Solid experience in client service and helpdesk support call handling
  • Priority will be given to candidates who possess the following requirement(s):
  • Experience in HKSARG Government Office Automation applications, such as Confidential Mail System (CMS), Departmental Portal (DPS) or e-Leave (ELE)
    • Good knowledge of operating systems and application architectures and technologies
    • Experience in Active Directory (ADA) and File Server System
    • Good knowledge in network products (NET) including switches, routers, security appliances and network management tools
    • Good knowledge in network security technologies (ITS) such as IPSEC and SSL VPN (VPN)
    • Experience in system integration and monitoring of outsourced projects
    • Good knowledge of DNS, DHCP and other system protocols, as well as messaging security
    • Experience in remote access solution, Wireless LAN (WLT), Mobile Devices Email solution (WME), Server Virtualization (SVT) solution or G2B/G2C web application
  • Priority would be given to candidates who possess the following professional certificate(s):
    • Microsoft Certified System Engineer (MCSE)
    • Cisco Certified Network Associate (CCNA)
  • The job requires the following mandatory skills:
    • 1 year x HTML version before HTML5, Lotus Notes Mail Admin. & Technical Support, PC LAN Support, Windows 7/8/10, Website Administration and Client Service
  

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Interested in this position? Submit your application online.
Application Deadline:
2025-12-16
Apply Now

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Contract Senior IT Assistant

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

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The personal information is collected strictly for recruitment purpose only.

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The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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