Public Sector
Business Analyst

Contract Senior Systems Analyst

Full Time
Wan Chai
,
,
GOVT250952
Posted on:
2025-09-18

Duties

  • Assist the team leader in project coordination for Hong Kong Public Libraries (HKPL)'s IT systems (Smart Library System (SLS) & NGILS) by scheduling deliverables, tracking milestones, and reporting progress to stakeholders regularly
  • Monitor, analyze, design and specify system and monitoring solutions to ensure performance and availability of servers and applications
  • Provide expert technical oversight for system integration and ensure robust coordination between the infrastructure and development teams
  • Carry out quality control and quality assurance activities related to IT security operation, controls and activities for system integrity and availability
  • Develop and maintain common IT operation workflows including
    • Incident handling and escalation
    • Privilege account management
    • Security incident handling
    • System backup
    • Change management, etc.
  • Monitor and report on system testing activities including SIT, UAT, SRAA, PIA and load test, etc.
  • Communicate with different project stakeholders on support, delivery, and escalation matters
  • Provide hands-on support for troubleshooting, system maintenance, and system administration
  • Perform on-call technical support and other duties as required
  • Work irregular hours if necessary

Requirements

  • University Degree Holder
  • At least 6 years of relevant post-qualification working experience
  • At least 6 years solid experience in management and implementation on IT project related to system related tasks and matters
  • At least 6 years of solid experience in IT operation and technical support
  • At least 6 years of solid experience in IT Security Management and related activities
  • At least 4 years of solid experience in providing technical support on server virtualization
  • At least 4 years of solid experience in administration of Windows server and Linux/UNIX platform
  • At least 4 years of working experience as a Senior Systems Analyst
  • Strong and independent analytical, problem solving skills
  • Proficient in both spoken and written English and Cantonese
  • At least 3 years of working experience in system monitoring solutions is preferable
  • At least 3 years of working experience in administration of Enterprise-grade database solution is preferable
  • At least 3 years of working experience in Enterprise-grade Storage System (e.g. SAN, NAS) and Backup System is preferable
  • The job requires the following mandatory skills:
    • 6 years x IT Security, IT Operational Management, Management and Support of Gov't Systems & Services and Experience in Managing Government Projects
    • 4 years x Server Virtualisation Technology

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:
2025-09-24
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Contract Senior Systems Analyst

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

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* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

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