Commercial
Technical Support

Contract Technical Systems Engineer

Full Time
Kowloon Bay
,
,
clts03682
Posted on:
2024-06-28

Duties

  • Act as one of the technical team members of Digital Workplace Team and work closely with IT Helpdesk team to support IT services such as collaboration services, email, device management support, O365 application and MS Teams
  • Assist in the project to communicate with the end user in good quality and on schedule
  • Provide 2nd line technical support and troubleshooting, including resolve incident tickets, service request and logged cases in a timely manner
  • Work with technical partners or vendors on the critical issues and monitor the progress and resolution
  • Provide skill transfer to IT Helpdesk and related support teams to resolve 1st line issues

Requirements

  • Degree or diploma in Computer Science/Information Systems/Information Technology or equivalent
  • Minimum 2 years of experience in IT or system support, with preferably experience in the below areas
    • Microsoft 365, Microsoft Teams, SharePoint Online maintenance and administration
  • Proven experience in supporting sizable and complicate IT Infrastructure and endpoint management support
  • Self-motivated, work independently, good problem-solving skill and enthusiastic personality
  • Good interpersonal and communication skills in both written and spoken English and Chinese

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:
2024-07-27
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Contract Technical Systems Engineer

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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