Public Sector
Helpdesk

Contract IT Assistant (Non-Shift)

Full Time
Others (Hong Kong)
,
,
GOVT251247
Posted on:
2025-11-26

Duties

  • There is around 2,500 PCs and servers, on UNIX, Linux and MS Windows, spanning over 13 buildings to support the daily operations
  • In order to provide quality services to both the users, other parties and the public, a stable, secure and high performance IT infrastructure was set up and its evolution continues
  • Therer is implemented more than 60 information systems to support its daily operations
  • These information systems consist of those for in-house activities in different court levels such as office automation utilities (e.g. e-mail systems, fax service, Internet access service) as well as for G2G applications (e.g. e-Leave system, e-Payroll system, Departmental Portal system), and those for court case management functions
  • Department is upgrading its technologies adoption and IT security measures to align with the industry best practices and standards
  • The successful candidate will deliver first-line helpdesk support for both computer hardware and software to users
  • Responsibilities will include addressing end-user inquiries, conducting problem investigations, managing requests, and overseeing inventory control of IT resources
  • The candidate will monitor ongoing issues and coordinate necessary follow-up actions.
  • The successful candidate is required to work in line with the business hours including Saturdays, and may need to work outside office hours as and when required
  • Travelling among premises during office hours may be needed to provide support services in different locations.

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 2 years of working experience as an IT Assistant
  • The job requires the following mandatory skills:
    • 2 years x Office Automation, PC LAN Support and Windows 7/8/10
    • 1 year x Helpdesk Call Handling Technique

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

Apply Online

Interested in this position? Submit your application online.
Application Deadline:
2025-12-09
Apply Now

Application period expired.
Your application may not be considered.

Share
Application for
Contract IT Assistant (Non-Shift)

Please complete the form with your CV attached.

Upload your CV
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Upload additional files?
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Max file size 5MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 5MB.
Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

Thank you for your submission!
We will be in touch shortly.
Sorry! Something went wrong while submitting.
Please try again.