Public Sector
Business Analyst

Contract Analyst Programmer

Full Time
Others (Hong Kong)
,
,
GOVT251222
Posted on:
2025-11-24

Duties

  • Provide operation support on iAM Smart kiosk services
  • Liaise and coordinate with different parties and contractors to facilitate the kiosk operation
  • Conduct site visits, on-site support and inspection of kiosks
  • Coordinate the leasing and property management matters of venues deployed with kiosks
  • Oversee the hardware installation, and conduct software installation of kiosks
  • Configure the router of kiosks in high availability mode
  • Coordinate incident management tasks on the operation of kiosk including technical troubleshooting with contractors
  • Assist in monitoring the contractors' performance, including the service deliverables
  • Prepare management update reports
  • Prepare statistics reports and documentation
  • Provide support to the upgrade projects of iAM Smart registration tablets
  • Configure and conduct on-site deployment of upgraded tablets in different Hongkong Post Offices
  • Attend iAM Smart related promotional activities, including exhibition counters to assist citizens with iAM Smart registration and handling related enquiries
  • Prepare test cases, and conduct unit tests, SIT and UAT for changes, and provide test results
  • Perform any other duties assigned by the supervisors

Requirements

  • Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 3 years of relevant post-qualification working experience
  • At least 1 year of working experience as an Analyst Programmer
  • Have solid experience in contractor management to deliver IT projects and provide system support services
  • Experience in handling leasing and property management matters
  • Have solid experience in managing operation of self-service kiosks
  • Have solid experience in the installation and maintenance of self-service kiosks
  • Have solid experience in providing on-site IT support services
  • Be familiar with Windows 10 OS and Android devices
  • Speak fluent Cantonese and good command of English and Chinese
  • Good communication and interpersonal skills
  • The job requires the following mandatory skills:
    • 2 years x IT Planning, System Implementation and Maintenance/Support, Coordination, Work experience with/in the Government and Vendor Management
    • 1 year x IT Security, Router Configuration, Windows 7/8/10, Wireless and Mobile, IT Advisory & Promotion, eg.Exhibition,Publication, Helpdesk Call Handling Technique, Moderate Exposure in Written English and Site Preparation Experience
    • 6 months x Moderate Exposure of Putonghua in Work

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Interested in this position? Submit your application online.
Application Deadline:
2025-12-05
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Contract Analyst Programmer

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

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