The CSA shall be responsible for providing system support and supporting enhancement on system
infrastructure of Next Generation Application and Investigation Easy Systems (APPLIES-2) and Central Services Queuing Management System (CSQMS), providing site preparation, system support and advice in relation to network, system and storage infrastructure, system integration and system security areas
The key duties are listed as follows:
- To provide support, advice and quality assurance on the site preparation, system support and enhancement of system infrastructure of APPLIES-2 and CSQMS
- To support system enhancement and system integration with other systems
- To coordinate and liaise with other ImmD teams, related contractors and stakeholders and provide technical support
- To provide IT advise on project deliverables and performance monitoring of contractors' work
- To keep track of the progress of site preparation, system enhancement and configurations of APPLIES-2 and CSQMS
- To execute and assure proper change management
- To perform any other duties as may be required