Public Sector
Technical Support
Contract IT Assistant (Non-Shift)
Full Time
Sha Tin
,
,
GOVT260431
Posted on:
2026-03-16
Duties
- To maintain and update the records for all computer equipment within the Section
- To set up, test, and retrieve IT equipment (e.g., computers, projectors, audio systems) for meetings and ensure their proper storage afterward
- To perform regular physical inventory checks of all computer equipment, accessories, and software in the Section
- To monitor inventory levels of IT consumables and initiate replenishment requests when necessary
- To provide support in coordinating with vendors, suppliers or service providers for IT equipment repairs, scheduled maintenance, deliveries and related follow-ups
- To process the write-off and disposal of obsolete or non-functional equipment, accessories and software
- To provide IT technical support, assist with IT-related tasks, and handle associated administrative duties for the Section
- To conduct regular maintenance checks on IT equipment
- To perform any other duties as assigned
Requirements
- Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
- Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
- Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
- At least 2 years of working experience as an IT Assistant-At least 4 years of experience fielding and resolving IT-related phone enquiries (e.g. Two-Factor Authentication, access issues)
- Minimum of 5 years' experience in providing technical support for office environments is preferred
- Computer knowledge preferably in MS Office Excel and Chinese Processing
- Good communication skills and a proven ability to collaborate effectively with team members and stakeholders
- Self-motivated, hardworking and able to work independently
- The job requires the following mandatory skills:
- 1 year x Chinese Processing, Internet/ Intranet, Windows 7/8/10, Experience in Customer Relations, Work experience with/in the Government and Management and Support of Gov't Systems & Services
- 6 months x IT Procurement
- 1 year x Chinese Processing, Internet/ Intranet, Windows 7/8/10, Experience in Customer Relations, Work experience with/in the Government and Management and Support of Gov't Systems & Services
If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:
apply@clts.com
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Application Deadline:
2026-03-27
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Contract IT Assistant (Non-Shift)
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