Contract Systems Analyst

Full Time

Kowloon City

govt261061

Posted on:

2026-07-22

Duties

To participate in the overall project management for the Feasibility Study (FS) project of Integrated Epidemic Management System (IEMS).
Perform as a Business Analyst role to lead business-facing requirements gathering, support the business process review (BPR), validate the operational feasibility of the proposed to-be processes and use cases, and convert business needs into functional tender requirements;
Support and monitor the FS contractor's BPR activities;
Review and validate as-is process maps, pain points, bottlenecks, manual processes, data silos and operational inefficiencies identified by the FS contractor, ensuring that they accurately reflect frontline and management needs;
Review and refine to-be processes and use cases;
Prepare IEMS implementation tender specifications based on the FS, BPR, request for information (RFI) and market assessment output; and
Perform tasks as assigned by supervisor.

Requirements

At least 4 years of working experience as a Systems Analyst
At least eight years post-qualification information technology experience of which at least four years must be in a business analyst or senior user liaison role. Should be proficient in business analysis, business process review, process re-engineering, requirements management, user engagement, service transformation or IT-enabled business change;
Proven experience in eliciting and documenting business requirements through multi-stakeholder interviews, workshops, workflow walk throughs, document review, observation, surveys or other structured methods;
Experience in preparing as-is and to-be process maps, use cases, user stories, functional requirements, acceptance criteria, process option evaluation, stakeholder matrices, training needs analysis and change management materials;
Experience in healthcare, public health or inter-departmental workflows is highly desirable;
Experience in supporting FS, RFI exercises, tender preparation, user acceptance testing, service rollout or contractor deliverable review would be an advantage;
Possess high proficiency in English and substantial experience for compiling project deliverables such as tender documents;
Bachelor's or Master's degree in Health Informatics (HI), Public Health, or a related discipline. or proven BA or HI experience working within a health informatics company, healthcare provider, or government health organization. company/organisation would be highly advantageous; and
Certification in Business Analysis (such as CBAP, PMI-PBA) is considered a strong advantage.
The job requires the following mandatory skills:
- 4 years x Business Process Re-engineering, Business Process Modeling, Intensive Exposure in Written English
- 6 months x Project Management Professional (PMP)

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:

2026-08-05

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Contract Systems Analyst

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