Contract Systems Analyst

Full Time

Tsim Sha Tsui East

GOVT260125

Posted on:

2026-01-21

Duties

To provide network, server and infrastructure support, including installation, configuration, monitoring and regular preventive maintenance
To manage and support the departmental email services which includes both Centrally Managed Messaging Platform (CMMP) services and services provided by on-premise mail servers
To work with ICT teammates, the outsourced contractors and DPO counterparts to upgrade the on-premise Domino mail servers and the centralised email archive system
To implement various IT projects and participate on all stages of project lifecycle including: collect requirements, system analysis and design (SA&D), procurement, data preparation and migration, system acceptance and UAT, system rollout, documentation, on-going maintenance
To monitor the project progress and perform quality assurance on the work of outsourced contractors
To monitor and fine-tune the performance of application systems, networks and servers
To provide technical and operational support to users on IT facilities, including PCs, mobile devices and related systems
To evaluate IT products (including hardware, software and devices) during procurement and to participate in testing and trial use of new IT products and solutions
To develop and maintain housekeeping jobs for security control, job accounting, system and data backup, media management, etc.
To work with ICT teammates to provide helpdesk support services to users
To be able to work under pressure and willing to work overtime if required
To provide on-call technical support duties and perform overtime work, including work outside of normal office hours, on Saturdays, Sundays, and public holidays, as and when necessary and upon the request of the Government Representative

Requirements

Higher Diploma/Degree holder in Computer Science or equivalent
At least four (4) years' post-qualification information technology experience of which at least two (2) years' working experience in related area
Experience in system integration and in the monitoring and administration of outsourced projects
Hands-on experience in supporting enterprise network and infrastructure systems such as email system, file servers, endpoint detection and response (EDR), mobile device management, Active Directory, authentication system, or system monitoring
Experience with enterprise IT management and monitoring tools (e.g. network monitoring, helpdesk / service desk, identity and access management) and with mobile device operating systems (such as iOS and Android)
Preference will be given to candidates with working experience in the HKSAR Government, Government Communication Network, Centrally Managed Messaging Platform (CMMP), and Government Cloud environments
Familiarity with security controls, backup procedures, housekeeping jobs and related operational controls for enterprise systems
Good analytical and problem-solving skills, with the ability to work independently and with users and contractors
Good written Chinese and English, and fluent spoken Cantonese and English
The job requires the following mandatory skills:
- 2 years x Confidential Mail System, Domino and Lotus Script, Lotus Notes Mail Admin. & Technical Support, Work experience with/in the Government and Management and Support of Gov't Systems & Services
- 6 months x Microsoft Active Directory Administration, Infrastructure, Lotus Notes Administration & Technical Support and Networking

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:

2026-02-03

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Contract Systems Analyst

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