Contract Analyst Programmer

Full Time

Admiralty

govt261111

Posted on:

2026-08-05

Duties

IT support to end-users, computer systems and network infrastructure
The appointed staff is required to:
- Provide advanced on-site and remote technical support to end users, including senior management;
- Diagnose and resolve complex hardware, software and applications issues across Windows and iOS environments;
- Support meeting room AV setups for both physical (in-person) and video conferencing, including configuration, testing and troubleshooting;
- Set up and install end user devices including PCs, notebooks, mobile phones, tablets, printers and scanners;
- Participate in the configuration and installation of operating systems, office automation application, automation tools;
- Manage user accounts, permissions and access control in Active Directory and other systems;
- Fulfil logging and administrative reporting requirements and assist in preparing statistics and reports;
- Monitor stock levels of computer supplies and assist in procurement exercises;
- Update and maintain inventory records of computer hardware and perform physical checks;
- Document technical procedures, maintain knowledge base articles, and contribute to IT service improvement initiatives; and
- Perform IT related tasks assigned by the supervisor.

Requirements

Higher Diploma/Degree holder in Computer Science or equivalent
At least 3 years of relevant post-qualification working experience
At least 3 years of working experience as an Analyst Programmer
Hands-on experience in LAN support;
Experience in supporting PC, notebooks, mobile phones, tablets, printers and scanners;
Experience in Government GOA systems including CMMP, Department Portal and e-Leave is preferable;
Knowledge of Government regulations and procedures, such as IT service management, IT security requirements, procurement, etc. is preferable; and
Holder of related professional qualifications, e.g. MCSA, ITIL is preferable. Other requirements:
Required to work occasionally in remote offices. The locations include Admiralty, Wanchai, North Point, Cheung Sha Wan, Kwun Tong, Kowloon Bay, Yau Ma Tei, etc.
Good communication skill and customer service skill
Good command of written & spoken English and Chinese
Good problem-solving skills, time management and team collaboration
Need to carry pager/mobile phone to provide ad-hoc supports
On-site or remote support outside normal office hours is required when necessary, which will be recompensed by time-off in lieu.
The job requires the following mandatory skills:
- 3 years x Office Automation, PC LAN Support, Windows 7/8/10, Client Service, Coordination, Helpdesk Call Handling Technique
- 1 year x Moderate Exposure in Written English

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:

2026-08-19

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Contract Analyst Programmer

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