The appointees are required to:

• Conduct regular site patrols and maintain continuous monitoring of the security and alarm status of the data centre infrastructure, including IT server racks, network status, and environmental facilities
• Escort, supervise, and coordinate with external vendors performing hardware installations, cabling, system support, or facility maintenance on-site, ensuring strict adherence to data centre security protocols
• Serve as the first line of response for system alerts or facility abnormalities, actively initiating troubleshooting protocols, executing emergency standard operating procedures (SOPs), and promptly escalating critical incidents to management
• Maintain and track accurate operational logs, inventory records, and data centre access logs
• Perform any other duties as assigned by supervisors
• The standard working hours are 44 hours per week (five working days at 8.8 hours per day, inclusive of a one-hour daily meal break)
  • The core daily shift runs from 08:57 to 17:45, subject to operational adjustments
  • The appointees will be required to work on weekdays, Saturdays, and public holidays, with Sundays excluded
  • Additionally, appointees must maintain a high degree of flexibility to accommodate occasional working hour adjustments during critical system maintenance windows or unforeseen operational emergencies

• Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  
• Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  
• Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  
• At least 2 years of working experience as an IT Assistant
  
• Good interpersonal and communication skills, with proficiency in Cantonese, English, and Putonghua
  
• Proficiency in troubleshooting IT systems, including Windows and Linux environments, with basic knowledge of networking
  
• Strong ability to collaborate with internal teams and external vendors
  
• Detail-oriented, dependable, and capable of working independently during shift duties
  
• Demonstrated ability to respond to emergencies calmly and effectively under pressure
  
• Preference will be given to candidates with hands-on experience in data centre operations, or familiarity with structured cabling standards
  
• The successful candidates will be required to undergo and pass security vetting conducted
  
• The job requires the following mandatory skills:
  
  • 6 Months x IT Security and Vendor Management