Commercial
Helpdesk

Helpdesk Support Engineer ($18-20K)

Full Time
Kowloon Tong
,
,
clts01515
Posted on:
2023-05-22

Duties

  • To close monitor hotline and provide IT support for customer
  • To coordinate and manage of daily CPE order and fault tickets, support field engineers and internal parties with effective order/Ticket management and service coordination
  • To dealing with internal parties, external parties / end-users for schedule appointment
  • To provide good customer service on handling services repair enquiries; cooperate with other teams members to resolve customer's request efficiently
  • To carry out any ad hoc duties whenever appropriate to meet business need

Requirements

  • Diploma holder in business administration, IT engineering or related field, or equivalent with 2 years working experience
  • Ability to work in a dynamic work environment, handle multiple tasks and meet strict deadlines
  • Proficiency in Microsoft Word, MS Excel, MS PowerPoint
  • Customer-oriented with passion, patience and caring attitude
  • Good in both written and oral communication skills in both Cantonese and English
  • Experience in worked on telecommunications arrangement is an advantage 

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address vacancy@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

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Interested in this position? Submit your application online.
Application Deadline:
2023-06-21
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Helpdesk Support Engineer ($18-20K)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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