Commercial
Project Management
Senior System Engineer (Windows O365, SharePoint)
Full Time
Kowloon Tong
,
,
clts02303
Posted on:
2023-09-05
Duties
- Act as one of the technical team members of Digital Workplace Team to support collaboration management
- Responsible for maintaining and supporting Microsoft 365 services, Collaboration Services Management (such as MS Teams),
- Meeting Room Solution and Infrastructure Management
- Manage and deliver related projects with meeting users’ requirement in good quality and on schedule
- Provide 2nd line technical support and troubleshooting, including resolve incident tickets and handle service requests
- Lead root cause analysis and problem investigation, work with technical partners or vendors on the critical issues and monitor the progress and resolution
- Prepare change plan, conduct impact analyst and testing, execute the change request and work closely with other technical teams until completion
- Provide on-going training and skill transfer to IT Helpdesk and related support teams to resolve 1st line issues
- Work closely with external service providers and internal teams, such as Application team, Infrastructure and Network teams, to support the services
Requirements
- Diploma in Computer Science/Information Systems/Information Technology or equivalent
- 8 years of experience in IT or system support, of which at least 2 years of experience in Microsoft 365, Microsoft Teams,
- SharePoint Online maintenance and administration
- 2 years in meeting solutions maintenance and administration, like Cisco Webex, BlueJeans, Zoom and Teams o Scripting and automation using tools, like PowerShell, PowerAutomate, etc
- With experience in Microsoft 365 usage reports and PowerBI development will be a plus
- Self-motivated, work independently, good problem-solving skill and enthusiastic personality
- Good interpersonal and communication skills in both written and spoken English and Chinese
- If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to applyjob@clts.com
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address applyjob@clts.com
If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:
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Application Deadline:
2023-10-03
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Application for
Senior System Engineer (Windows O365, SharePoint)
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