The post provides client liaison, technical advisory and support services to the project teams of Government B/Ds using various Government Cloud Infrastructure Services (GCIS) services in particular during the implementation of Digital Corporate Identity (CorpID) platforms in DCI of GCIS.

The major job duties include:

• Assisting the project manager to monitor the overall implementation schedule of CorpID platforms in GCIS
  
• Providing technical advices to CorpID's contractor on the infrastructure setup of CorpID platforms in GCIS
  
• Coordinating with various parties to perform different system tests (e.g., user acceptance test, load and stress test, SRAA, etc.) before the production rollout of the CorpID platforms
  
• Providing technical advices and client support to the CorpID's project team members on their enquiries and reporting issues on the development of their systems/applications in the newly setup platforms in GCIS
  
• Following with GCIS contractors to complete the service requests raised by B/D's clients during implementation process
  
• Leading team members and assisting CorpID's contractor to provide 7x24 operational support of the CorpID platforms
  
• Reviewing the project documents and contractor's deliverables
  
• Candidate may require to provide support after normal office hours for special events, fire-fighting and urgent deployment of services to meet the service delivery schedule

• Higher Diploma/Degree holder in Computer Science or equivalent
  
• At least 6 years of relevant post-qualification working experience
  
• At least 2 years of working experience as a Senior Systems Analyst
  
• The candidate must possess the following working experience:
  
  • At least four-year working experience as a team leader role to provide technical advices and support to clients using cloud services
    
  • At least four-year working experience in cloud computing administration and server virtualisation environment using VMware vSphere, Windows Server, RedHat Linux, Storage Area Network (SAN), Software Defined Network (VMware NSX-T preferable), Web Application Firewall, Object Storage, Load Balancer, open-source SQL database (e.g., MySQL and MariaDB) and enterprise grade backup solution
    
  • Sound knowledge in Container hosting and orchestration platform (e.g., Red Hat Openshift Container Platform (OCP) or its community version (OKD)) and Network Attached Storage (NAS)
    
  • Solid working experience in design and setting up cloud infrastructure
    
  • Solid working experience in operational support of cloud infrastructure
    
  • Hardworking and self-motivated with positive attitudes
    
• The candidate must possess the following certification:
  
  • ITIL version 3 Foundation or above.
    
• The candidate must also possess the following certifications, and the certificates must be issued within three years:
  
  • Huawei Certified ICT Professional -Cloud Computing (or equivalent)
    
  • Huawei Certified ICT Professional -Storage (or equivalent)
    
  • VMware Certified Professional in VMware Cloud Foundation Administrator (or equivalent)
    
  • VMware Certified Professional in VMware Cloud Foundation Architect (or equivalent)
    
• The candidate must be able to communicate in written and verbal English and Chinese to deliver his/her duties
  
• The job requires the following mandatory skills:
  
  • 4 years x System Backup Operation, Infrastructure, IT Operational Management, Storage Area Network and Server Virtualisation Technology
    
  • 3 years x Client Service and IT Service Management
    
  • 2 years x Work experience with/in the Government