Contract Systems Analyst

Full Time

Sha Tin

Wan Chai

GOVT250603

Posted on:

2025-07-11

Duties

Plan, implement and mange GOA related project(s)
Plan for Window 10 upgrade for the OA PC platform
Manage/ monitor relevant outsourcing IT Services (PC replacement/ Deployment/Trade-in, etc) including Contract Administration, Vendor Management, etc.
Provide technical support/consultancy to the service operation team related to the GOA platform
Perform administration and technical support on the desktop management and security protection on the PC platform
Prepare technical specification for new or upgrade projects
Update technical documentation and operation procedures
Prepare test plan and conduct acceptance test
Develop, update, and maintain the work plan from initiation stage through project completion
Management and control of deliverables associated to time, cost and quality
Lead and implement security safeguards / solutions for GOA client PCs and miscellaneous upgrade/ enhancement activities related to GOA services
Ad-hoc/ on-call support for urgent incidents during non-office hours may be required; and
Perform on-call support and other duties as required and work outside normal working hours if necessary

Requirements

Degree in IT related subject
At least 1 years of experience in a supervisory role
With at least 5 years of proven and substantiated OA system support experience
With at least 5 years solid experience in supporting the PC platform running on Microsoft platform (e.g. MS Windows 10), Internet applications, Lotus Notes Mail System (both Client-based and Web-based) and Confidential Mail System
With at least 5 year solid technical support experience in OA PC desktop management via desktop management software (e.g. Symantec Altiris, BMC Remedy or IBM Tivoli, ... etc)
With at least 5 year solid technical support experience in desktop security protection via endpoint Security Protection product (e.g. Symantec Endpoint Protection, Trend Micro OfficeScan, ... etc)
Familiar with the Government SPR procedures (e.g. Tender, SOA, DPA, etc) is preferred
Familiar with Microsoft products, Windows Server, Group Policy Management, Confidential Mail System and Lotus Notes Email System
Excellent communication, customer relationship and presentation skills
Good communication skills, mature, self-motivated and ability to work independently and under pressure
Proficient in both spoken and written English and Cantonese
Have solid understanding of incident and problem management processes
Holder of Information Technology Infrastructure Library (ITIL), Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), Certified Lotus Specialist (CLS) R.8.5 or Certified Lotus Professional (CLP) R.8.5 or above or equivalent is preferred
The job requires the following mandatory skills:
- 3 years x Microsoft Active Directory Administration, Windows 7/8/10 and Windows Server 2008/2012
- 2 years x IT Service Management
- 1 year x Work experience with/in the Government

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:

2025-07-24

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Contract Systems Analyst

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