The CSA shall be responsible for providing system support and supporting enhancement on system infrastructure of Next Generation Application and Investigation Easy Systems (APPLIES-2) and CSQMS, providing site preparation, system support and advice in relation to network, system and storage infrastructure, system integration and system security areas. The key duties are listed as follows:

• To provide support, advice and quality assurance on the site preparation, system support and enhancement of system infrastructure of APPLIES-2 and CSQMS
  
• To support system enhancement and system integration with other systems
  
• To coordinate and liaise with other ImmD teams, related contractors and stakeholders and provide technical support
  
• To provide IT advise on project deliverables and performance monitoring of contractors' work
  
• To keep track of the progress of site preparation, system enhancement and configurations of APPLIES-2 and CSQMS
  
• To execute and assure proper change management
  
• To perform any other duties as may be required

• Higher Diploma/Degree holder in Computer Science or equivalent
  
• At least 4 years of relevant post-qualification working experience
  
• At least 1 year of working experience as a Systems Analyst
  
• The CSA shall be able to work independently, and shall possess strong analytical, system support and enhancement skills
• The CSA shall have good experience in technical support and advisory on IT infrastructure and security
• Good knowledge on site preparation, support on IT infrastructure and IT security are required
• Round-the-clock (24x7) on-call technical support to the system is required
• The CSA may be required to work occasionally outside normal office hours to carry out the duties
• The job requires the following mandatory skills:
  
  • 2 years x Infrastructure, Linux System Administration, Storage Area Network, Management and Support of Gov't Systems & Services and Vendor Management