Commercial
Deskside Support

Deskside Support Supervisor / Assistant Manager, $30K (Quarry Bay)

Full Time
Quarry Bay
,
,
clts01346
Posted on:
2023-04-14

Duties

  • Provide first line quality and prompt IT support to VVIP and users
  • Provide daily operational BAU support and system administration according to the company standard
  • Supervisor the deskside team to provide remote/onsite support to users including hardware/software troubleshooting and problem resolution within IT systems; hardware / software installation & configuration; follow procurement process and IT equipment house-keeping & record updating
  • Liaise with third party vendor and coordinate between different teams
  • Support user on conference room usage
  • Maintain/Update IT documentations
  • Any other ad-hoc IT tasks as per assigned

Requirements

  • Higher Diploma or degree in IT related
  • At least 2 years of team managing experience
  • Good verbal/written communication in both English and Cantonese
  • Knowledge of  ITIL, ServiceNow Incident and Service request management system
  • Knowledge of supporting end user Window 10 OS and applications, i.e. MS office 365 suite, Zoom, Meeting Support, network printing, etc.
  • Knowledge of network troubleshooting relate to desktop and notebook connection issue
  • Must have a passion in technology, possess Can-Do Attitude and able to work independently with good team spirit
  • Good in communication and customer service-oriented skill

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address vacancy@clts.com

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

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Application Deadline:
2023-05-13
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Deskside Support Supervisor / Assistant Manager, $30K (Quarry Bay)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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