Public Sector
Helpdesk
Contract Analyst Programmer
Full Time
Wan Chai
,
,
GOVT260298
Posted on:
2026-02-23
Duties
- Operational Support Services
- Provide day-to-day administration, operation and management of computer facilities and application platforms in the main office and functions/events organised
- Assist in processing and analysing massive data sets by deploying specific technical skills and appropriate software
- Provide on-site support in trouble shooting, setting up, configuring and maintaining the hardware and software (inside and outside office) in the main office and for specific purposes (e.g. special functions or events)
- Assist in conducting and following up with all kinds of security/ accessibility check as required
- Provide administrative and on-site technical support in preparing and conducting video conferences
- Assist in shooting and editing photos and videos for specific purposes (e.g. special functions or events, video conferences)
- Assist in updating and maintaining inventory records of computer hardware and software, performing physical checks and maintaining procedure manuals and documentation
- Assist in drafting specifications for the procurement of computer facilities and services
- Perform IT related administrative tasks
- Perform any other tasks assigned by supervisors
- Provide day-to-day administration, operation and management of computer facilities and application platforms in the main office and functions/events organised
- -Over-Time Support Services
- Assist in updating the design/content and promotional/reference materials of One-stop Portal on Articulation to Multiple Pathways'Transition to Senior Secondary and Post-secondary Education (AMP), the Designated Webpage for Secondary 6 Students (S6 Webpage), and Student Option Programme (SOP), timetabling tool for school use
- Assist in answering teachers' technical enquiries on the use of SOP
- Assist in preparing training materials for the SOP workshop participated by school teachers
- Assist in liaising with contractor(s) on enhancement, bug fixing/mitigating and basic maintenance to fulfil the requirements by Digital Policy Office (DPO) on AMP, the Designated Webpage for Secondary 6 Students and SOP
- Assist in programming the school visit reports template using VBA on MS Word and enhancing the data collation and data analysis using VBA on MS Excel
- Assist in updating, enhancing and maintaining the content/database of study programmes of e-Navigator
- Assist in the categorisation of study programmes and optimisation of the searching function in e-Navigator
- Assist in liaising with contractor(s) on enhancement, bug fixing/mitigating and basic maintenance to fulfil the requirements by DPO on e-Navigator
- Assist in updating the design/content and promotional/reference materials of One-stop Portal on Articulation to Multiple Pathways'Transition to Senior Secondary and Post-secondary Education (AMP), the Designated Webpage for Secondary 6 Students (S6 Webpage), and Student Option Programme (SOP), timetabling tool for school use
Requirements
- Higher Diploma/Degree holder in Computer Science or equivalent
- At least 3 years of relevant post-qualification working experience
- At least 1 year of working experience as an Analyst Programmer
- Control or operate network, computers and associated equipment/facilities according to prescribed standards and procedures, monitor their performance and perform routine operational maintenance
- Provide first line help services to terminal network users and perform associated help desk activities using tools provided and take recovery actions according to prescribed procedures
- Assist in conducting and following up with all kinds of security/ accessibility check as required
- Assist in processing and analysing massive data sets by deploying specific technical skills and appropriate software
- Assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation/relocation and performing on-site preparation work
- Update the design and content of websites and related promotional materials
- Provide daily support services including enhancement, content update and bug fix/mitigating for websites
- Update, enhance and maintain the database for websites
- Assist in the categorisation of data and optimisation of functions for websites
- Maintain programme for reporting, data extraction and analysis using VBA
- Provide administrative and on-site technical support in conducting video conferences
- Shoot and edit photos and videos
- Update and maintain inventory records of computer hardware and software, perform physical checks and maintain procedure manuals and documentation
- Assist in IT-related administrative tasks
- Perform any other tasks as assigned by supervisors
- While the CAPs will work during office hours normally, he/she may also be required to work outside normal office hours including Saturdays, Sundays and public holidays as and when required
- The job requires the following mandatory skills:
- 3 years x Structured Query Language, VBA and Web Programming
- 1 year x Work experience with/in the Government
- 3 years x Structured Query Language, VBA and Web Programming
If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:
apply@clts.com
Apply Online
Interested in this position? Submit your application online.
Application Deadline:
2026-03-06
Apply Now
Application period expired.
Your application may not be considered.
Application for
Contract Analyst Programmer
Similar Job Openings
Explore Top Career Opportunities
Latest jobs: