Public Sector
Helpdesk

Contract Analyst Programmer

Full Time
Tamar
,
,
GOVT260034
Posted on:
2026-01-08

Duties

  • The CAP will be responsible for providing end-to-end IT support throughout the software development life cycle, which includes collecting user requirements, reviewing system design and prototypes, performing comprehensive testing, conducting regular training, supporting system deployment and nursing, maintaining the systems and providing helpdesk support
  • The CAP may be required to perform system testing and on-call support outside normal office hours and during weekends/public holidays occasionally
  • The CAP is mainly deployed to perform the following duties:
    • Assist in collecting user requirements for application systems
    • Assist in reviewing workflows and prototypes of new features and functions of application systems
    • Participate in user acceptance test
    • Assist in data conversion of application systems
    • Assist in reviewing project deliverables and documentation
    • Assist in rollout of new features and functions of application systems
    • Develop, test, deploy and maintain VBA macros to simplify data entry and maintain operational efficiency
    • Assist in arranging and conducting regular briefing and training sessions for users of procuring departments
    • Provide helpdesk services to users of procuring departments on the daily operation and technical support of application systems
    • Monitor system issues and coordinate with outsource contractor and corresponding departments and parties for investigation and resolution
    • Perform health check of application systems after deployment of programs outside normal office hours
    • Participate in system testing including disaster recovery (DR) drill and ad hoc support outside normal office hours
    • Carry out other duties assigned by the supervisor

Requirements

  • Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 4 years of relevant post-qualification working experience
  • At least 2 years of working experience as an Analyst Programmer
  • Knowledge and experience in system implementation and integration, and support of IT systems.
  • Knowledge and experience in system testing and user acceptance testing.
  • Knowledge and experience in providing helpdesk support of IT systems.
  • Knowledge and experience in VBA programming language.
  • Experience in support of procurement-related systems is preferable
  • The job requires the following mandatory skills:
    • 2 years x Work experience with/in the Government
    • 1 year x System Implementation and Maintenance/Support, VBA, Helpdesk Call Handling Technique and Software Testing Management

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:
2026-01-21
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Contract Analyst Programmer

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

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* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

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