Commercial
Helpdesk

System Analyst (Web Content Maintenance / Helpdesk Support)

Full Time
Wan Chai
,
,
clts03712
Posted on:
2024-07-04

Duties

  • Answer both technical and general queries from schools, provide helpdesk support and professional advices to schools to assist them in organising and conducting IT-related extra-curricular activities (ECAs), such as activity design, procurement of hardware, software, cloud services and training courses, etc.
  • Coordinate with schools and provide assistance to them in submitting funding applications (including the pre-application vetting), annual reports and financial reports.
  • Coordinate inter-schools ECAs, conduct school surveys, support promotion activities, and pay visits to schools if necessary.
  • Conduct research/study and evaluate hardware/software/professional services related to the organisation of IT-related ECAs in schools.
  • Work with other technical support teams to maintain the web content of the thematic portal and various e-Forms.
  • Any other duties assigned by the supervisors.

Requirements

  • Higher Diploma in Computer Science or related subjects
  • At least 4 years experience in IT industry with 1 year in related role
  • Sound experience in providing customer supports, helpdesk supports and consultancy services.
  • Experience in handling of funding application of government funding scheme is preferable.
  • Experience in providing operation support to systems which are using government e-Form and integrated with the government authentication and signing system is preferable.
  • Rich knowledge of information technology (including cyber security).
  • Good command of written and spoken Chinese and English.
  • Good communication and interpersonal skills

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

applyjob@clts.com

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Interested in this position? Submit your application online.
Application Deadline:
2024-08-03
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System Analyst (Web Content Maintenance / Helpdesk Support)

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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